Every Zambian business owner — whether running a shop in Lusaka, a salon in Kabwe, or a hardware store in Ndola — has asked this painful question at least once:
“Money came in… sales were good… but where did it all go?”
The truth is simple:
Most businesses don't fail because of low sales.
They fail because of poor cash flow visibility.
Let’s break down how money quietly disappears — and how Book Keeper Software helps you track every kwacha with ease.
✅ 1. Unrecorded Daily Expenses Add Up Fast
Many shop owners pay for things like:
Airtime
Transport
Lunch for staff
Small repairs
Fuel
Loose cash given to workers
But most of these never get recorded.
By month-end, these small “off-book” expenses become big holes in your profit.
Book Keeper Solution:
Record every expense instantly on mobile.
Categorize it properly and see where you overspend.
 

✅ 2. Cash Sales Not Entered Properly
Sometimes employees sell items but forget to record them.
Sometimes cash is mixed with personal funds.
Sometimes it’s an honest mistake… sometimes it’s not.
Book Keeper Solution:
✔ All sales must go through the app
✔ Auto-generated receipts
✔ Item-wise sales tracking
✔ Daily closing balance report
You get full visibility, every single day.
 

✅ 3. Supplier Payments Not Tracked
Paying suppliers in cash without recording the transaction leads to confusion like:
“Did I pay him already?”
“How much do I owe this month?”
“Why is my bank balance low?”
Book Keeper Solution:
✔ Record every supplier payment
✔ Track outstanding balances
✔ Alert for overdue payables
You always know who you owe and how much.
 

✅ 4. Cash Leakage Through Staff
This is common in most retail shops:
Cash not deposited
Wrong change
No receipts
Side sales
These things drain a business slowly but surely.
Book Keeper Solution:
✔ User roles with restricted access
✔ Daily reports sent to the owner
✔ Cash vs stock comparison
You catch issues early — before profit disappears.
 

✅ 5. No Clear Record of Profit vs. Cash
Many Zambian businesses judge their performance by:
“Ninaona ndalama mu till… so sales are going well.”
But cash in hand ≠ profit.
Book Keeper Solution:
✔ Profit & Loss
✔ Cash flow report
✔ Expense breakdown
✔ Daily and monthly summaries
You finally understand where your money is going.
 

Final Message for Business Owners
If you are tired of wondering where your money is disappearing, it’s time to take control.
Book Keeper Software helps you track every kwacha easily and accurately — right from your phone.
Lusaka Infortech Solutions Ltd is here to set it up for you and train your staff.